This is a great article in Forbes on the process of change. It takes the “change” process and breaks it into a predictable path for adoption. As technology, society and companies evolve, things change.
The evolution goes like this:
- Resistance
- Mockery
- Usefulness
- Habitual
- New Standard
I have seen this pattern over and over again throughout the years. I like the clinical aspect of the thought process. When resistance or mockery occurs, it’s easy to get angry or give up on the change. Just knowing it is a normal part of how people deal with change can help you to view each step as part of the process, and not take any of it personally.