Insurtech & Talent Crisis Crossroads: How successful claims operations maximize next generation technology and talent
Experts from the annual Work Compensation Benchmark Study — Markel Corporation, Albertsons Companies, bdb Group, and Rising — share 2017 survey results on technology and talent best practices that are clearly differentiating high-performance claims organizations.
Expert panelists — from The Hartford, Nationwide Insurance, Albertsons Companies and Rising — share 2016 results from the annual Work Comp Benchmark Study and which best practices are generating better outcomes and clearly differentiating high performing claims organizations from industry peers.
Expert panelists — from Albertsons Safeway, Nationwide Insurance, Gallagher Bassett and Rising — examine Rising’s 2015 Work Comp Benchmark Study findings through the lens of the claims talent crisis, and discuss how to align new talent with achieving better claim outcomes.
Getting excellent medical results for injured workers at a price that is both predictable and reasonable has been a challenge for the industry. Expert panelists — representing the Ohio Bureau of Workers’ Compensation, Spine Institute of San Diego, and Rising — discuss why the time is ripe to explore value-based purchasing models in workers’ comp.
Expert panelists — from Albertsons Safeway, Safety National, CCMSI and Rising — examine Rising’s 2014 Work Comp Benchmark Study findings and the complex challenges facing claims organizations. Topics include: creating processes for measuring provider and vendor performance; the impact of industry consolidation; quantifying the Affordable Care Act’s early impact; and how investment constraints are affecting operational performance.
Unbundling workers’ comp managed care services can make a lot of sense for some employers. But meeting the demands of a changing environment is a constant challenge whether you are — considering unbundling — have recently unbundled — or want to gauge the effectiveness of your unbundled program. A diverse panel — from FirstGroup America, Wells Fargo Insurance Services, The bdb Group, and Rising — will offer employer, managed care, and claims executive perspectives on succeeding with unbundled approaches.
Results from Rising’s 2013 Workers’ Compensation Benchmarking Study indicate that surveyed claims leaders face critical challenges that are limiting their technology potential, talent pool, and performance abilities. Expert panelists — from BrickStreet Insurance, AON Benfield, Risk Navigation Group, and Rising — examine study findings and offer strategies for addressing these pressing industry issues.
