Experts from the annual Workers’ Compensation Benchmark Study — Albertsons Companies, Travelers, MEMIC, and Rising — discuss dozens of data points that were garnered from a survey of more than 1,300 frontline claims professionals to illuminate the current state of claims management and provide a data-backed comparison between frontline views and executive perspectives.
Experts from the annual Workers’ Compensation Benchmark Study — Albertsons Companies, Travelers, and Rising — dissect 10 years’ worth of benchmarking study data, predict where the industry is going, and prioritize key focus areas for future organizational success.
Experts from the annual Workers’ Compensation Benchmark Study — Albertsons Companies, Eastern Alliance Insurance Group, Travelers, and Rising — examine the consistently top ranked impediments to claims management mastery and how higher performing organizations are surmounting them.
Experts from the annual Work Compensation Benchmark Study — Albertsons Companies, Walt Disney World Resort, Washington State Department of Labor & Industries, and Rising — share leadership insights, as well as what eight years of study data says about how high-performing organizations are embedding organizational resiliency. Key to the discussion are five essential strategies workers’ compensation executives can use to future-proof their organizations.
Experts from the annual Workers’ Compensation Benchmarking Study — Albertsons Companies, The Hartford, MEMIC, and Rising — examine what nearly 1,300 frontline claims staff think, believe and feel about their jobs. Panelists also discuss COVID’s impact on this critical talent pool.
Experts from the annual Work Compensation Benchmark Study — Albertsons Companies, Walt Disney World Resort, Zenith Insurance and Rising — share 2019 research results. The discussion focuses on the survey responses of nearly 1,300 frontline claims staff. They were asked what motivates them, what approaches they use to manage claims, how they engage injured workers, how they use technology, and what training they need. The discussion will also focus on how frontline responses mirror or differ from claims leader survey responses in previous years.
Experts from the annual Work Compensation Benchmark Study — Albertsons Companies, Wegmans Food Markets, Broadspire, and Rising — share 2018 research results. The discussion focuses on solutions for a key dilemma that threatens effective claims management and organizational viability year after year — ever-escalating medical costs.
