Study results indicates only 24 percent of claims organizations are high performers, so how do the other 76 percent catch up? This short report – “How to Close the Claims Performance Gap: Top 3 Findings in 5 Years of the Workers’ Compensation Benchmarking Study” – condenses the study’s multi-year benchmarking data into the top three practices claims organizations should adopt to join their more successful peers, or risk falling further behind. >> Five minutes to read.