August 18, 2021 – Chicago, IL – With unpredictable disruption predicted at greater frequency in the future, the workers’ compensation industry is no exception to finding itself in a highly uncertain business environment, despite our risk models and mitigation efforts. Past performance will no longer predict future success in workers’ compensation. Organizational resiliency will play a vital role.
Now, with the release of its eighth Workers’ Compensation Benchmarking Study Report, this national research program continues to break new ground by investigating organizational resiliency in two (2) key ways.