There are two main certifications for data security and confidentiality, SOC 2 and HITRUST. Here’s why Rising opted to pursue the latter. SOC 2 Overview A Service Organization Controls (SOC) 2 audit examines the controls an organization has in place to protect and secure its system, or services used by customers or partners. An organization’s security is assessed
Recently, Rising adopted a new mission statement: We make lives better. Rising takes the pain out of the healthcare experience for those providing, receiving, and paying for medical care. Though there was nothing wrong with our previous mission statement, it was a little hard to remember and did not seem to inspire people the way
In life and business, there are things that change and things that never change. After reading this article, I’m convinced it’s very important to focus on the things that never change. Certainly, we are always trying to anticipate industry changes and their impact. How will blockchain technology change medical records? How can AI change managed
Throughout our history, Rising has used customer surveys to collect customer feedback. What we’ve learned is: Eliciting meaningful participation requires keeping the survey simple Capturing real-time, actionable results requires making the survey available at all times Really small improvements can make a big difference Being exceptional takes focus on details Everyone is busy. The Net Promotor ScoreSM (NPS®) survey
The Centers for Disease Control and Prevention (CDC) estimates that the total economic burden of prescription opioid misuse in the United States is $78.5 billion a year. Most of that burden is related to workplace costs, such as lost productivity, prolonged time on disability, and increased work disability claim costs. To help combat this crisis, organizations
For years, telemedicine has been touted as the next frontier in healthcare. Based on data from multiple health systems, the future has arrived. Some of the country’s largest and most prestigious health systems such as Kaiser Permanente, NewYork-Presbyterian, and Johns Hopkins now boast robust telemedicine programs. At Kaiser Permanente, virtual patient encounters now outnumber in-person
It’s no secret executives value employees who are smart, driven and lifelong learners. However, sometimes organizations can get bogged down with too many key performance indicators (KPIs), copious desirable employee traits and overly complex review processes, so it’s nice to have a quick, “back-of-the-napkin” measure of employee value. According to businessman Mark Cuban, the secret
