I often refer to the Evil E’s. I started using this term to refer to behaviors in people that were destructive to a team. The Evil E’s are: Ego, Envy and Entitlement. Let’s start with Ego. Everyone has an Ego; it’s natural and necessary, but it can grow out-of-control. When it causes a person to stop acting in the best interest of
“King of the Hill” vs. “Mountain Climbers”
I recently spent time with a bunch of young nieces and nephews. I noticed how jealous they become of one another if one of the other kids receives a gift or more attention. They vie for attention to take it from the other kid. The oldest may try to take the toy away from the younger one; the
The Inefficiency of Multitasking
I’ve seen people who believe they’re able to juggle a lot of items; they pride themselves on the ability to “multitask.” In today’s age of easy access to communication tools and instant responses, multiple demands are placed on us at once. It’s true, some people handle these demands better than others.The book “The Myth of
Stepping Up Your Communication
Communication can be difficult. Especially at work where people will disagree and consensus is needed. Remember – everything you want to accomplish in life requires consensus and an aligned team (think about it). What people often do not think about is that most communication is non-verbal. I read these ratios: 7% comes from words (what you say), 38%
You are the Sum of Your Actions
I have often wondered in amazement at how unaware some people are of themselves. I have listened to criminals and murderers in interviews who think they are good people with just a “problem.” I watch people who often treat their friends poorly and are always looking out for themselves, who feel like they are good
The Place of Predictive Modeling in Our World
Predictive Modeling is a term that has become a hot button in many industries. Done properly, predictive modeling has the power to improve efficiency and outcomes in almost infinite ways. Here’s an article published in the WorkCompWire about Predictive Modeling that focuses on the workers’ compensation insurance industry. The concepts apply to many industries and I
Transparency in Medical Bill Review
Here’s a Rising article published in WorkCompWire. It’s on the importance of transparency in a bill review program. Transparency is about trust. It’s amazing to me how often I find programs with hidden or misleading data, and the client tolerates that behavior. At Rising, if our partner isn’t transparent and open, then that partner is